Front End Specialist: Fast Service & Wine Knowledge

Total-Wine-; Eagan (MN); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Paid Time Off

Health care plans

401(k)

Tuition assistance

Career development

Job summary

Total Wine & More in Minnesota is hiring a Front End Team Member at the cashier level to deliver fast, friendly service, handle transactions, answer questions, and guide customers through promotions and loyalty programs. You may also take on duties as a sales associate or merchandiser.

The role requires a flexible schedule, experience in retail, and a commitment to compliance and safety in a busy store environment.

Qualifications

• Passion for best-in-class customer service and team player mindset.
• 1–3 years of work experience, 1+ years in a retail setting preferred.
• Familiarity with point-of-sale systems and inventory management software.

Responsibilities

• Process sales transactions accurately and efficiently, including identification verification, payment handling, answering inquiries, promoting loyalty program, and bagging product.
• Deliver exceptional service and a personalized experience by greeting customers, engaging to build relationships, and informing about products and services.
• Participate in wine, spirits, and beer training to build product knowledge.
• Maintain knowledge of advertisements, promotions, and loyalty programs.

Skills

Customer service

Team player

Education

High school diploma or equivalent

Tools

POS systems

Inventory software

Job description

Total Wine & More in Minnesota is hiring a Front End Team Member at the cashier level to deliver fast, friendly service, handle transactions, answer questions, and guide customers through promotions and loyalty programs. You may also take on duties as a sales associate or merchandiser.

The role requires a flexible schedule, experience in retail, and a commitment to compliance and safety in a busy store environment.