Front-End Shortage Control – Flexible Hours

Burlington; Mableton (GA); On-site; USD 15,000 - 21,000; Part time

Benefits offered by this job

Employee discount

401(k) plan

Paid time off (PT)

Job summary

Burlington is hiring a Shortage Control Associate to help create a secure shopping environment while delivering exceptional customer service. You will maintain a visible presence at store entrances and high‑risk areas, greet customers with energy, and support shortage reduction programs.

You will report theft incidents to the Manager on Duty, perform bag checks when applicable, and participate in training activities.

Qualifications

• 1+ years of experience in customer service, hospitality, retail, Asset Protection, Loss Prevention, or Operations is preferred.
• Ability to stand and walk for extended periods and monitor the store environment.
• Excellent communication with customers and co-workers; positive demeanor and high energy.

Responsibilities

• Maintain command presence at store entrances, exits, and high‑risk areas.
• Greet every customer with a warm smile and friendly, loud greeting.
• Identify and report theft incidents or suspicious individuals to the Manager on Duty.
• Conduct bag and package checks in accordance with safety and security standards.
• Support training of associates on shortage reduction programs and processes.
• Work with store leadership to reduce theft opportunities and keep assets secure.

Skills

Customer service

Communication

Leadership

Attention to detail

Job description

Burlington is hiring a Shortage Control Associate to help create a secure shopping environment while delivering exceptional customer service. You will maintain a visible presence at store entrances and high‑risk areas, greet customers with energy, and support shortage reduction programs.

You will report theft incidents to the Manager on Duty, perform bag checks when applicable, and participate in training activities.