Front-End Service Manager: Advancement Opportunities

Milkco Inc.; Franklin (NC); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Weekly pay with direct deposit

Medical, dental, vision, life, and }

401(k) with company matching

Paid holiday, vacation, and sick leave

Job summary

Ingles Markets in Franklin, NC is seeking a Customer Service Manager to lead front-end operations and maintain high service standards across registers and floor. You will supervise cashiers, ensure efficient checkout, and uphold company policies while delivering a warm, hometown shopping experience.

Requirements include prior cashier or front-end experience, ability to work under high volume, basic math, and willingness to grow with the team.

Qualifications

• Experience in cashier or front-end roles is required.
• Ability to adapt to high volume periods and stress.
• Basic reading and math skills are essential.
• Must be 18 years or older.

Responsibilities

• Provide exceptional customer service by greeting customers and assisting cashiers.
• Open additional registers during busy periods to reduce wait times.
• Create and enforce front-end work schedules based on business volume.
• Handle all types of front-end transactions per company policies.
• Monitor pricing issues and report POS or register malfunctions.
• Enforce dress code and monitor breaks according to policy.

Skills

Customer service

Front-end experience

Reading and basic math

Teamwork

Tools

POS system

Job description

Ingles Markets in Franklin, NC is seeking a Customer Service Manager to lead front-end operations and maintain high service standards across registers and floor. You will supervise cashiers, ensure efficient checkout, and uphold company policies while delivering a warm, hometown shopping experience.

Requirements include prior cashier or front-end experience, ability to work under high volume, basic math, and willingness to grow with the team.