Front End Service Leader — Elevate Shopper Experience

Food Lion; Gastonia (NC); On-site; USD 17,000 - 21,000; Full time

Job summary

Food Lion in Gastonia, NC is seeking a Front End Associate to provide fast, friendly service and help customers at the register and throughout the store.

You will greet customers, answer questions, operate the cash register, keep the front end neat, and follow cash-handling and safety procedures. This role requires good communication and the ability to learn multiple tasks; high school diploma or equivalent preferred.

Qualifications

• High school graduate or equivalent preferred.
• Effective communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Must meet minimum age requirements to perform specific job functions.
• Must be able to meet the physical requirements of the position, with or without reasonable accommodations.

Responsibilities

• Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience
• Greet each customer and uses his or her name whenever possible
• Maintain knowledge of office procedures including cash reports, register checkups, deposits, Western Union, money orders and Coinstar
• Ensure the MVP savings center KIOSK is filled with paper and properly working
• Performs the task of sales associate when scheduled or as needed per the surge plan guidelines
• Observe and correct all unsafe conditions that could cause associate or customer accidents
• Wear the Food Lion uniform, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code
• Adhere to all company guidelines, policies and standard practices
• Notify QA of any cleaning issues or maintenance required on front end
• Successfully complete computer based training (CBT) and training aid courses
• Perform all other duties as assigned

Skills

Customer service

Cashier operations

Communication skills

Education

High school diploma or equivalent

Job description

Food Lion in Gastonia, NC is seeking a Front End Associate to provide fast, friendly service and help customers at the register and throughout the store.

You will greet customers, answer questions, operate the cash register, keep the front end neat, and follow cash-handling and safety procedures. This role requires good communication and the ability to learn multiple tasks; high school diploma or equivalent preferred.