Front-End Service Leader: Elevate Customer Experience

Food Lion; Hudson (NC); On-site; USD 24,000 - 30,000; Full time

Job summary

Food Lion in Hudson, NC is seeking a Front End/Customer Service Associate to provide fast, friendly service at the register and throughout the front end area. You will greet customers, handle transactions, answer questions, and maintain clean, organized checkout stations.

This role requires a high school diploma or equivalent, strong communication skills, reliability, and the ability to stand for long periods and lift up to 50 lbs.

Qualifications

• High school graduate or equivalent preferred.
• Effective communication and customer service skills.
• Ability to learn multiple tasks and technical requirements of cashier and service center.

Responsibilities

• Smile and provide prompt, accurate and friendly service to customers at the front end.
• Greet customers and address them by name when possible.
• Maintain neat and accurate front end area and cash handling processes.
• Communicate cash variances and issues to the Assistant Customer Service Manager.
• Know procedures for cash reports, deposits, and related transactions.
• Perform as sales associate or customer lead as needed per surge plan.

Skills

Customer service

Communication skills

Education

High school diploma or equivalent

Job description

Food Lion in Hudson, NC is seeking a Front End/Customer Service Associate to provide fast, friendly service at the register and throughout the front end area. You will greet customers, handle transactions, answer questions, and maintain clean, organized checkout stations.

This role requires a high school diploma or equivalent, strong communication skills, reliability, and the ability to stand for long periods and lift up to 50 lbs.