Front End Customer Experience Leader

Food Lion; Charlotte (NC); On-site; USD 17,000 - 21,000; Full time

Job summary

Food Lion in Charlotte, NC is seeking a Front End Customer Service Associate to provide fast, friendly service at the front end, greet customers, and maintain a neat store environment. You will handle cash transactions, assist with the MVP savings center, and support daily front-end operations.

The role emphasizes effective communication, reliability, and the ability to learn multiple tasks within cashier and service center responsibilities, with an emphasis on exceptional customer experience.

Qualifications

• High school graduate or equivalent preferred.
• Effective communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Ability to perform the technical requirements of cashier and service center.
• Must meet minimum age requirements to perform specific job functions.
• Must be able to meet the physical requirements of the position, with or without reasonable accommodations.

Responsibilities

• Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience.
• Greet each customer and use his or her name whenever possible.
• Maintain front end and store office areas in neat, clean condition and assist with cash handling tasks.
• Operate cash registers and accounting procedures, report cash variances as needed.
• Ensure MVP savings center KIOSK is functioning and fully stocked.

Job description

Food Lion in Charlotte, NC is seeking a Front End Customer Service Associate to provide fast, friendly service at the front end, greet customers, and maintain a neat store environment. You will handle cash transactions, assist with the MVP savings center, and support daily front-end operations.

The role emphasizes effective communication, reliability, and the ability to learn multiple tasks within cashier and service center responsibilities, with an emphasis on exceptional customer experience.