Front End Service Lead - Elevate Customer Experience

Food Lion; Newton (NC); On-site; USD 15,000 - 18,000; Full time

Job summary

Food Lion is seeking a Front End associate to deliver fast, friendly service and support customer satisfaction at the checkout and front-end areas. You will greet customers, handle basic cash register tasks, and help maintain a neat, compliant store front as part of a collaborative team.

The role emphasizes strong communication, reliability, and adaptability to busy store environments while upholding Food Lion standards and safety guidelines.

Qualifications

• Effective communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements.
• Experience with cashier operations (where applicable).
• Must meet minimum age requirements for the role.
• Must meet physical requirements of the position.

Responsibilities

• Provide fast, friendly service to customers and engage them to create a positive shopping experience.
• Greet customers and use their name when possible.
• Maintain neat and clean front-end area and office functions.
• Operate cash registers and related front-end accounting tasks.
• Report any register issues and ensure MVP savings center KIOSK is stocked and functioning.
• Perform sales associate tasks as scheduled or per surge plan.
• Adhere to Food Lion policies and dress code and ensure safety standards.

Skills

Effective communication

Customer service skills

Multitasking ability

Cashier knowledge

Age awareness

Physical requirements

Education

High school diploma or equivalent

Job description

Food Lion is seeking a Front End associate to deliver fast, friendly service and support customer satisfaction at the checkout and front-end areas. You will greet customers, handle basic cash register tasks, and help maintain a neat, compliant store front as part of a collaborative team.

The role emphasizes strong communication, reliability, and adaptability to busy store environments while upholding Food Lion standards and safety guidelines.