Front End Experience Leader

Food Lion; Columbia (TN); On-site; USD 15,000 - 21,000; Full time

Job summary

Food Lion seeks a friendly front end associate to deliver fast, accurate service and support the Customer Service Manager in maintaining standards. You will greet customers, assist with cashier duties, and help keep the front end area neat and operations smooth.

This role requires strong communication and reliability, with a willingness to learn multiple tasks and adapt to busy store conditions. Compliant with dress code and safety guidelines, you help ensure a positive shopping experience.

Qualifications

• High school graduate or equivalent preferred.
• Effective communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements.
• Ability to perform cashier and service center duties.
• Minimum age requirements to perform specific job functions.
• Must meet physical requirements of the position, with or without accommodations.

Responsibilities

• Smile and provide prompt, friendly service to customers.
• Greet customers by name when possible.
• Avoid personal conversations with associates when customers are present.
• Handle cash variances and assist with end-of-day banking.
• Maintain knowledge of cash reports, deposits, Western Union, money orders and Coinstar.
• Keep work station and front end area neat and clean.
• Know all register functions and front end services.
• Report register malfunctions and place service calls as needed.
• Ensure MVP savings center KIOSK is stocked and working.
• Fill in as sales associate when scheduled or per surge plan guidelines.
• Serve as customer lead to maintain service standards.
• Wear Food Lion uniform with name badge on duty.

Skills

Cashier duties

Customer service

Communication

Multi-tasking

Age requirement

Physical ability

Education

High school diploma or equivalent

Tools

Cash register

Job description

Food Lion seeks a friendly front end associate to deliver fast, accurate service and support the Customer Service Manager in maintaining standards. You will greet customers, assist with cashier duties, and help keep the front end area neat and operations smooth.

This role requires strong communication and reliability, with a willingness to learn multiple tasks and adapt to busy store conditions. Compliant with dress code and safety guidelines, you help ensure a positive shopping experience.