Front-End Service Leader: Elevate Customer Experience

Food Lion; United States; On-site; USD 22,000 - 28,000; Full time

Job summary

Food Lion is seeking a Front End Associate to provide fast, friendly service and assist the Customer Service Manager in maintaining standards at the Front End. You will greet customers, handle transactions, and ensure accurate cash handling and reporting.

The role emphasizes a neat appearance and adherence to dress code. Responsibilities include operating the front end, assisting with store office tasks, processing deposits, and supporting service standards.

Qualifications

• High school graduate or equivalent preferred.
• Effective communication and customer service skills.
• Ability to learn multiple tasks and technical requirements of the job.

Responsibilities

• Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience
• Greet each customer and use their name whenever possible
• Maintain knowledge of office procedures including cash reports, register checkups, deposits, Western Union, money orders and Coinstar
• Ensure the MVP savings center KIOSK is filled with paper and properly working
• Perform all other duties as assigned

Skills

Customer service

Cash handling

Communication

Multi-tasking

Education

High school diploma

Tools

Cash register

Job description

Food Lion is seeking a Front End Associate to provide fast, friendly service and assist the Customer Service Manager in maintaining standards at the Front End. You will greet customers, handle transactions, and ensure accurate cash handling and reporting.

The role emphasizes a neat appearance and adherence to dress code. Responsibilities include operating the front end, assisting with store office tasks, processing deposits, and supporting service standards.