Customer Experience Lead - Front End

Food Lion; Northern (KY); Hybrid; USD 26,000 - 38,000; Full time

Job summary

Food Lion is seeking a Front End Associate to deliver fast, friendly service and maintain front end standards at a store in the region. You will assist the Customer Service Manager and ensure accurate cash handling and efficient checkout operations.

The role emphasizes greeting customers, maintaining a neat front end, and supporting daily cash and office tasks as part of the Food Lion team.

Qualifications

• High school graduate or equivalent preferred.
• Effective communication and customer service skills.
• Willingness to learn multiple tasks and technical requirements.
• Ability to perform cashier and service center duties.
• Must meet minimum age requirements to perform specific functions.
• Must meet the physical requirements of the position.

Responsibilities

• Provide fast, friendly service and greet customers.
• Greet each customer and use their name when possible.
• Maintain neat, clean front end area and office functions.
• Handle cash, deposits and related accounting tasks.
• Operate and monitor front end systems and cash registers.
• Assist with surge plan and act as customer lead when needed.

Skills

Customer service

Communication

Multi-tasking

Cashier skills

Education

High school diploma or equivalent

Tools

Cash register

Job description

Food Lion is seeking a Front End Associate to deliver fast, friendly service and maintain front end standards at a store in the region. You will assist the Customer Service Manager and ensure accurate cash handling and efficient checkout operations.

The role emphasizes greeting customers, maintaining a neat front end, and supporting daily cash and office tasks as part of the Food Lion team.