Front End Service Lead | Customer Experience

Food Lion; Charlotte (NC); Hybrid; USD 17,000 - 22,000; Full time

Job summary

Food Lion in Charlotte, NC is seeking a Front End Associate to deliver fast, friendly service and uphold store standards. You will greet customers, scan orders, process payments and assist with To-Go orders.

You should be a high school graduate (or equivalent) with strong communication and cash handling skills, able to stand for long periods and lift light loads. You will work with the Customer Service Manager to ensure excellent service.

Qualifications

• Strong customer service and communication skills.
• Able to perform cashier duties and handle payments.
• Willingness to learn multiple tasks and adapt to front-end standards.

Responsibilities

• Provide fast, friendly service to customers.
• Greet customers and assist with their orders.
• Follow bagging procedures and handle cash register transactions.
• Maintain clean, neat front-end area and report issues.
• Support Food Lion To-Go orders where applicable.

Skills

Customer service

Cashier skills

Communication

Attention to detail

Physical stamina

Education

High School Diploma or equivalent

Job description

Food Lion in Charlotte, NC is seeking a Front End Associate to deliver fast, friendly service and uphold store standards. You will greet customers, scan orders, process payments and assist with To-Go orders.

You should be a high school graduate (or equivalent) with strong communication and cash handling skills, able to stand for long periods and lift light loads. You will work with the Customer Service Manager to ensure excellent service.