Front End Customer Service Lead

Food Lion; Salisbury (MD); On-site; USD 21,000 - 30,000; Full time

Job summary

Food Lion in Salisbury is seeking a front-end associate to deliver fast, friendly service and accurate cashier transactions. You will engage customers, bag groceries, and help ensure a clean, efficient checkout area.

The role requires effective communication, a willingness to learn multiple tasks, and adherence to Food Lion standards. Physical requirements include standing for long periods and occasional lifting during shifts.

Qualifications

• High school diploma or equivalent preferred.
• Ability to communicate effectively with customers and teammates.
• Willingness to learn multiple tasks and cash-handling procedures.

Responsibilities

• Provide fast, friendly service to customers and greet them warmly.
• Assist customers at the front end and manage cash transactions per standard procedures.
• Unload groceries, bag items correctly, and maintain clean checkout areas.
• Follow cash handling, refunds and discount procedures; report shortages or issues.
• Support Food Lion To-Go and other curbside or in-store services when needed.

Skills

Customer service

Friendly demeanor

Communication

Teamwork

Multitasking

Cash handling

Education

High school diploma or equivalent

Job description

Food Lion in Salisbury is seeking a front-end associate to deliver fast, friendly service and accurate cashier transactions. You will engage customers, bag groceries, and help ensure a clean, efficient checkout area.

The role requires effective communication, a willingness to learn multiple tasks, and adherence to Food Lion standards. Physical requirements include standing for long periods and occasional lifting during shifts.