Front End Service Leader

Food Lion; Charlotte (NC); On-site; USD 27,000 - 36,000; Full time

Job summary

Food Lion in Charlotte, NC is seeking a Front End Associate to provide fast, friendly service at the register and sales areas, greet customers by name, and maintain a neat front-end presentation.

You will assist the Customer Service Manager in upholding standards, handle cash and basic office procedures, and participate in surge plans to meet demand. The role emphasizes teamwork, safety, and a neat appearance, with training provided to complete CBTs and ongoing development.

Qualifications

• High school diploma or equivalent preferred.
• Effective communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Ability to perform cashier and service center functions.
• Must meet minimum age requirements.
• Must meet physical requirements of the position.

Responsibilities

• Smile and provide prompt, accurate and friendly service to customers.
• Greet customers and use name when possible.
• Maintain neat and clean presentation of front end area and store office functions.
• Handle cash, deposits and basic accounting tasks.
• Ensure MVP savings center KIOSK is functional and stocked.
• Perform cashier duties and assist as needed per surge plan guidelines.
• Support service standards and assist customers to maintain high satisfaction.
• Wear Food Lion uniform and adhere to dress code.
• Follow company policies and safety guidelines.

Skills

Customer service

Communication

Multi-tasking

Cashiering

Physical stamina

Education

High school diploma or equivalent

Job description

Food Lion in Charlotte, NC is seeking a Front End Associate to provide fast, friendly service at the register and sales areas, greet customers by name, and maintain a neat front-end presentation.

You will assist the Customer Service Manager in upholding standards, handle cash and basic office procedures, and participate in surge plans to meet demand. The role emphasizes teamwork, safety, and a neat appearance, with training provided to complete CBTs and ongoing development.