Front End Customer Service Lead

Food Lion; Kannapolis (NC); On-site; USD 17,000 - 22,000; Full time

Job summary

Food Lion in Kannapolis seeks a Front End Associate to deliver fast, friendly service and maintain store standards. You will greet customers, assist with purchases, and perform cashier duties as scheduled, contributing to a positive shopping experience.

The role emphasizes courteous interactions, accuracy in transactions, and adherence to front-end procedures to support store performance and customer satisfaction.

Qualifications

• High school graduate or equivalent preferred.
• Effective communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Ability to perform cashier and service center duties.

Responsibilities

• Smile and provide prompt, accurate and friendly service while engaging customers.
• Greet customers by name when possible and assist with their shopping.
• Handle cash, checks, coupons, gift cards and vouchers per standard procedures.
• Perform cashier duties and support front-end operations as needed.
• Maintain neat and clean work areas and follow safety procedures.

Skills

Customer service

Communication

Cashier

Multi-tasking

Education

High school diploma or equivalent

Job description

Food Lion in Kannapolis seeks a Front End Associate to deliver fast, friendly service and maintain store standards. You will greet customers, assist with purchases, and perform cashier duties as scheduled, contributing to a positive shopping experience.

The role emphasizes courteous interactions, accuracy in transactions, and adherence to front-end procedures to support store performance and customer satisfaction.