Front End Service & Engagement Leader

Roundel; Dickson City (Lackawanna County); On-site; USD 64,000 - 128,000; Full time

Benefits offered by this job

Health benefits

401(k)

Employee discount

Short term disability

Long term disability

Paid sick leave

Paid national holidays

Paid vacation

Job summary

Target in Dickson City, PA is seeking an Executive Team Leader for Service & Engagement (Assistant Manager Front End). You will lead Guest Advocates, manage front-end operations, and drive guest satisfaction while guiding a fast-paced team through daily challenges.

The role emphasizes staff development, scheduling, and performance coaching, with opportunities to impact store performance, promotions, and customer loyalty. A four-year degree or equivalent experience is preferred.

Qualifications

• 4 year degree or equivalent experience.
• Strong interpersonal and communication skills.
• Ability to manage frontline teams and guest interactions.
• Experience driving sales and service through staffing and scheduling.

Responsibilities

• Lead a team of Guest Advocates and Service & Engagement Leaders to exceed guest service expectations.
• Drive store sales by optimizing staffing and frontline efficiency.
• Recruit, train, and develop hourly team members towards department goals.
• Ensure operational standards, safety and compliance across front-end areas.

Skills

Guest service leadership

Team management

Communication skills

Problem solving

Education

Bachelor's degree or equivalent experience

Job description

Target in Dickson City, PA is seeking an Executive Team Leader for Service & Engagement (Assistant Manager Front End). You will lead Guest Advocates, manage front-end operations, and drive guest satisfaction while guiding a fast-paced team through daily challenges.

The role emphasizes staff development, scheduling, and performance coaching, with opportunities to impact store performance, promotions, and customer loyalty. A four-year degree or equivalent experience is preferred.