Front-End Service & Engagement Leader

Roundel; Chaska (MN); On-site; USD 64,000 - 128,000; Full time

Job summary

Roundel, a Target company, seeks an Executive Team Leader for Service & Engagement in the SW Minneapolis area. You will lead Guest Advocates and Front End teams to deliver exceptional guest experiences while driving sales and store performance.

This role requires a 4-year degree or equivalent experience, strong interpersonal and communication skills, and the ability to manage workload, recruit talent, and coach teams. Flexible schedule including weekends is expected.

Qualifications

• 4 year degree or equivalent experience.
• Strong interpersonal and communication skills.
• Strong business acumen and problem-solving abilities.

Responsibilities

• Build a team of Guest Advocates and Service & Engagement Leaders who strive to exceed guest service expectations.
• Drive total store sales and contribute to store profitability.
• Anticipate staffing needs and recruit for long and short term.
• Manage leaders and ensure training completion and ongoing development.
• Lead in scheduling and guest experience improvements.

Skills

Interpersonal skills

Communication

Business acumen

Conflict management

Team leadership

Problem solving

Technology adaptability

Education

4 year degree or equivalent experience

Job description

Roundel, a Target company, seeks an Executive Team Leader for Service & Engagement in the SW Minneapolis area. You will lead Guest Advocates and Front End teams to deliver exceptional guest experiences while driving sales and store performance.

This role requires a 4-year degree or equivalent experience, strong interpersonal and communication skills, and the ability to manage workload, recruit talent, and coach teams. Flexible schedule including weekends is expected.