Front End Service & Engagement Exec Team Leader

Target

Charleston (SC)

On-site

USD 64,000 - 128,000

Full time

41 hours ago
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Benefits offered by this job

Health benefits
401(k)
Employee discount
Paid time off

Job summary

Target is hiring a Service & Engagement Executive Team Leader in Charleston to build and lead a guest-focused team, drive store sales, and manage staffing and development. You will recruit, train, and coach leaders and hourly team members to deliver exceptional guest experiences and oper­ational excellence.

Expect to oversee schedules, performance, and promotion readiness while maintaining ethical conduct and safety.

Qualifications

  • 4 year degree or equivalent experience.
  • Strong interpersonal and communication skills.
  • Strong business acumen and guest-centric focus.
  • Ability to manage conflicts and hold others accountable.
  • Relates well with all levels of the organization and leadership teams.
  • Analytical thinking with problem solving and basic financial awareness.
  • Adaptability to evolving technology needs and processes.
  • Independent workload management and teamwork.

Responsibilities

  • Build a team of Guest Advocates and Service and Engagement Leaders.
  • Drive total store sales and support profitability.
  • Anticipate staffing needs and recruit for roles long and short term.
  • Oversee training follow-up and ongoing education for front-of-store staff.
  • Lead career development conversations and recognize high performance.
  • Coach teams to deliver a frictionless guest experience across channels.
  • Shape schedules to align with peak times and holiday events.
  • Ensure compliance with safety, ethics and store policies.
  • Stay informed on promotions, brand launches and events.

Skills

Interpersonal skills
Communication skills
Business acumen
Conflict management
Accountability
Leadership across levels
Problem analysis
Financial reasoning

Education

4 year degree or equivalent experience

Job description

Target is hiring a Service & Engagement Executive Team Leader in Charleston to build and lead a guest-focused team, drive store sales, and manage staffing and development. You will recruit, train, and coach leaders and hourly team members to deliver exceptional guest experiences and oper­ational excellence.

Expect to oversee schedules, performance, and promotion readiness while maintaining ethical conduct and safety.

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