Front-End Operations Supervisor

Paq, Inc.; Stockton, Northern (CA, KY); Hybrid; USD 42,000 - 64,000; Full time

Job summary

PAQ, Inc. is seeking a Relief Manager to supervise the checkout area and coordinate Combo Clerks, ensuring smooth front-end operations and a positive shopping experience for customers.

The role includes handling transactions, counting cash at shift start/end, and enforcing store policies, including California alcohol regulations and safety rules. This position requires strong communication, problem-solving, and team leadership skills to maintain an attractive and efficient department.

Qualifications

• Strong communication skills for customer and team interactions.
• Excellent problem-solving and conflict-resolution abilities.
• Knowledge of store policies and safety regulations.
• Experience handling cash and various payment methods.

Responsibilities

• Supervise the checkout area and oversee Combo Clerks.
• Assist customers with inquiries and problem-solving using store knowledge.
• Count cash at the beginning and end of each shift and process transactions.
• Ensure proper handling of all payments and returns; provide override support when needed.
• Maintain department image and comply with alcohol sales regulations and safety policies.

Skills

Customer service

Team supervision

POS operation

Cash handling

Communication

Problem solving

Tools

POS systems

Job description

PAQ, Inc. is seeking a Relief Manager to supervise the checkout area and coordinate Combo Clerks, ensuring smooth front-end operations and a positive shopping experience for customers.

The role includes handling transactions, counting cash at shift start/end, and enforcing store policies, including California alcohol regulations and safety rules. This position requires strong communication, problem-solving, and team leadership skills to maintain an attractive and efficient department.