Front End Supervisor & Customer Care Lead

Paq, Inc.; Rio Linda (CA); On-site; USD 23,000 - 33,000; Full time

Job summary

PAQ, Inc. is seeking a Relief Manager to supervise the checkout area and support a positive shopping experience at the Rio Linda, CA store.

You will supervise Combo Clerks, assist customers, and ensure accurate cash handling and transactions while maintaining store policies. Ideal candidates have at least two years as a cashier, strong communication and problem-solving skills, and the ability to train and manage a small team in a fast-paced retail environment.

Qualifications

• Education: High school diploma or equivalent.
• Over two years of cashier experience preferred; on-the-job training provided.
• Retail experience is a plus.

Responsibilities

• Provide friendly customer service and resolve concerns with supervisor support.
• Assist customers with inquiries and problem-solving using store knowledge.
• Supervise Combo Clerks: assign duties, schedule breaks, provide training as needed.
• Count cashiers at shift start and end; process transactions including cash, checks, and electronic payments.
• Assist in returns processing and ensure compliance with alcohol-sales regulations where applicable.
• Oversee self-checkout and ensure accurate scanning and payments; report unsafe conditions.
• Maintain clean, organized department and up-to-date promotions and store policies.

Skills

Customer service

Cash handling

POS systems

Communication

Problem solving

Education

High school diploma

Tools

POS terminal

Job description

PAQ, Inc. is seeking a Relief Manager to supervise the checkout area and support a positive shopping experience at the Rio Linda, CA store.

You will supervise Combo Clerks, assist customers, and ensure accurate cash handling and transactions while maintaining store policies. Ideal candidates have at least two years as a cashier, strong communication and problem-solving skills, and the ability to train and manage a small team in a fast-paced retail environment.