Front-End Operations Supervisor

PAQ, Inc; United States; On-site; USD 32,000 - 42,000; Full time

Job summary

PAQ, Inc. is seeking a Front-End Supervisor to oversee checkout and front-end operations, including supervising Combo Clerks and ensuring accurate cash handling across all payment types.

You will monitor SCO stations, train staff, enforce policies, and maintain a safe, clean, and customer-friendly department. Qualifications include a high school diploma, 2+ years as a cashier preferred, strong communication and conflict‑resolution skills, and the ability to operate POS systems in a fast-paced

Qualifications

• Education: High school diploma or equivalent.
• Experience: 2+ years as a cashier preferred; on‑the‑job training provided; retail experience a plus.
• Must be 18 years or older.
• Knowledge of store policies, procedures, safety regulations, and cash handling.
• Familiarity with cash and payment transactions; basic POS operations.
• Strong communication, problem‑solving and conflict‑resolution skills.

Responsibilities

• Supervise and coordinate checkout area and front-end operations for smooth store performance.
• Supervise Combo Clerks, assign duties, schedule breaks, and provide on‑the‑job training.
• Count cashiers at shift start/end and assist in processing cash, checks, coupons and various payments.
• Provide override and register error assistance and address register discrepancies.
• Inspect and address returned merchandise following procedures.
• Comply with state/federal regulations including alcohol sale hours and ID checks.
• Supervise self-checkout stations ensuring accuracy in scanning and payments.
• Maintain knowledge of promotions and store policies to inform customers.
• Monitor safety and report unsafe conditions or suspicious activities.
• Maintain a favorable department image; keep area clean and customer-friendly.
• Perform Combo Clerk or other duties as assigned.

Skills

Customer service

Cash handling

POS operation

Communication

Problem solving

Team leadership

Education

High school diploma or equivalent

Tools

POS system

Job description

PAQ, Inc. is seeking a Front-End Supervisor to oversee checkout and front-end operations, including supervising Combo Clerks and ensuring accurate cash handling across all payment types.

You will monitor SCO stations, train staff, enforce policies, and maintain a safe, clean, and customer-friendly department. Qualifications include a high school diploma, 2+ years as a cashier preferred, strong communication and conflict‑resolution skills, and the ability to operate POS systems in a fast-paced