Front End Operations Manager

Food Lion; Rocky Mount (NC); On-site; USD 42,000 - 56,000; Full time

Job summary

Food Lion in Rocky Mount, NC is seeking a Front End Manager to lead store operations, including Service Center, Self-Checkout, and To-Go services. You will hire, train, and coach associates, drive customer satisfaction, and uphold food safety and store standards.

You will monitor budgets, schedules, and KPIs while modeling a positive, service-focused culture and ensuring accurate, efficient store execution.

Qualifications

• Strong leadership and team management abilities.
• Excellent interpersonal, organizational and communication skills.
• Ability to solve problems, handle complaints and make decisions.

Responsibilities

• Manage all Front End operations including Service Center, Self-Checkout and Food Lion To-Go, if applicable.
• Hire, train, and develop associates to meet department needs.
• Supervise performance and conduct regular performance appraisals for direct reports.
• Provide leadership to promote a culture aligned with Food Lion strategy.
• Support achievement of budgeted financials, operating results and KPIs.
• Ensure a fast, friendly, and accurate shopping experience for customers.

Skills

Store Operations

Leadership

Customer Service

Budgeting

Training

Safety Compliance

Education

High School Diploma or equivalent

Job description

Food Lion in Rocky Mount, NC is seeking a Front End Manager to lead store operations, including Service Center, Self-Checkout, and To-Go services. You will hire, train, and coach associates, drive customer satisfaction, and uphold food safety and store standards.

You will monitor budgets, schedules, and KPIs while modeling a positive, service-focused culture and ensuring accurate, efficient store execution.