Front End Operations Leader | Customer Service & Team Growth

Food Lion; Jesup (GA); On-site; USD 42,000 - 62,000; Full time

Job summary

Food Lion is seeking a Front End Manager to support store operations and leadership in Jesup, GA. This role focuses on managing Service Center, Self-Checkout, and To-Go services while leading a team to deliver exceptional customer experiences.

You will hire, train, and develop associates, ensure adherence to budgets and KPIs, and promote a culture that reflects Food Lion's brand and values. A strong emphasis on safety, communication, and teamwork is essential.

Qualifications

• Demonstrated ability to lead and develop a team in a retail setting.
• Strong understanding of store operations and merchandising practices.
• Excellent interpersonal, organizational and customer service skills.
• Ability to solve problems, make decisions and manage conflicts effectively.

Responsibilities

• Manage Front End operations including Service Center, Self-Checkout and Food Lion To-Go, if applicable.
• Hire, train, and develop associates to meet department needs.
• Supervise duties and provide ongoing performance management for direct reports.
• Provide leadership to promote a culture aligned with Food Lion's Brand and Strategy.
• Support achievement of budgeted financials, operating results and KPIs.
• Ensure safe, friendly customer service and a positive shopping experience.

Skills

Team leadership

Store operations

Merchandising

Customer service

Communication

Education

High school diploma

Job description

Food Lion is seeking a Front End Manager to support store operations and leadership in Jesup, GA. This role focuses on managing Service Center, Self-Checkout, and To-Go services while leading a team to deliver exceptional customer experiences.

You will hire, train, and develop associates, ensure adherence to budgets and KPIs, and promote a culture that reflects Food Lion's brand and values. A strong emphasis on safety, communication, and teamwork is essential.