Front End Manager — Customer Service & Ops Leader

Food Lion; Jesup (GA); On-site; USD 42,000 - 56,000; Full time

Job summary

Food Lion in Jesup, GA is seeking a Stores Operations Supervisor to support store leadership and drive financial and sales goals. You will build associate and customer relations and uphold Food Lion's culture and strategy.

You will hire and develop team members, supervise front-end duties, ensure safety and sanitation, and monitor KPIs to deliver a positive shopping experience for customers. Strong communication, problem-solving and ability to manage multiple tasks in a fast-paced retail

Qualifications

• High school diploma or equivalent preferred.
• Ability to lead and manage a team.
• Strong understanding of store operations and merchandising techniques preferred.
• Excellent interpersonal, organizational, communication and customer service skills.
• Demonstrated good judgment solving problems, making decisions, handling complaints, arbitrating disputes and resolving grievances.

Responsibilities

• Lead Front End operations including Service Center and Self-Checkout.
• Hire, train, and develop associates.
• Supervise performance and conduct formal appraisals for direct reports.
• Provide leadership to promote brand culture and Strategy.
• Support achievement of budgeted financials, operating results and KPIs.
• Deliver extraordinary customer service and create a positive shopping experience.
• Use company tools for scheduling, reporting, and inventory systems.
• Ensure department appearance, safety, and sanitation standards.

Skills

Team leadership

Store operations

Customer service

Communication skills

Problem solving

Education

High school diploma

Tools

ACIS inventory

CAO ordering

To-Go applications

Job description

Food Lion in Jesup, GA is seeking a Stores Operations Supervisor to support store leadership and drive financial and sales goals. You will build associate and customer relations and uphold Food Lion's culture and strategy.

You will hire and develop team members, supervise front-end duties, ensure safety and sanitation, and monitor KPIs to deliver a positive shopping experience for customers. Strong communication, problem-solving and ability to manage multiple tasks in a fast-paced retail