Front End Operations Leader

Farmandfleet; Town of Grafton (WI); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Medical, Prescription, Dental, Vision

401(K) with company match

Weekend premium pay

Employee discount

Job summary

Blain’s Farm & Fleet, a Forbes Best Employer, offers full-time benefits from day 91 including medical, dental, vision, disability, life insurance and 401(k) matching. Weekend premium pay applies, and base pay can be up to $19.00 per hour.

This role focuses on supervising front-end operations, enhancing customer service, and training staff for store openings and workforce management systems. Evening shifts and weekend work are required.

Qualifications

• Strong communication, both verbal and written.
• Three to five years of retail experience.
• Able to work with confidential information.
• Able to pass pre-employment background checks.
• Able to work evenings when needed and at least every other weekend.

Responsibilities

• Provide policy and procedure support and training for front-end store operations.
• Respond to customer service complaints regarding front-end store operations.
• Develop and maintain procedure and policy documentation for front-end store operations.
• Provide in-store front-end training and support for new store openings.
• Provide in-store training for workforce management systems.
• Assist Accounting and Payroll with store issues as needed.
• Train all cashier functions including, customer service, Best and Sales etc.
• Demonstrate awareness and compliance with Loss Prevention and safety policies and/or procedures.
• Assist with intra and inter-department projects and responsibilities as assigned.
• Attend Grand Opening events and assist as appropriate.
• Provide store support for workforce management systems.

Skills

Strong communication

Retail experience

Job description

Blain’s Farm & Fleet, a Forbes Best Employer, offers full-time benefits from day 91 including medical, dental, vision, disability, life insurance and 401(k) matching. Weekend premium pay applies, and base pay can be up to $19.00 per hour.

This role focuses on supervising front-end operations, enhancing customer service, and training staff for store openings and workforce management systems. Evening shifts and weekend work are required.