Front-End Operations Lead & Team Trainer

Meijer Inc.; Elkhart (IN); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Weekly pay

Scheduling flexibility

Paid parental leave

Education assistance

Team member discount

Job summary

Meijer Inc. is seeking a Service Coordinator to oversee front-end operations, coordinate checkout flow, and maintain standards across the department.

You will assign tasks to cashiers, service desk, and courtesy teams, while coaching staff to improve customer satisfaction and efficiency. The role emphasizes training, leadership, and accountability for front-end performance, with responsibilities including hand-offs, process improvements, and participation in community programs.

Qualifications

• Good communication skills, friendly, customer oriented, organized, detail oriented, sense of urgency.

Responsibilities

• Coordinate and lead front-end checkout flow to ensure smooth operations.
• Maintain front-end cleanliness and standards across the department.
• Assign tasks to cashiers, service desk, and courtesy team members to meet productivity and service goals.
• Provide on-the-job training and mentoring to team members.
• Act as SME for market programs, pilots, and development/training programs.

Skills

Communication

Organizational skills

Multi-tasking

Customer focus

Tools

Cash register system

Job description

Meijer Inc. is seeking a Service Coordinator to oversee front-end operations, coordinate checkout flow, and maintain standards across the department.

You will assign tasks to cashiers, service desk, and courtesy teams, while coaching staff to improve customer satisfaction and efficiency. The role emphasizes training, leadership, and accountability for front-end performance, with responsibilities including hand-offs, process improvements, and participation in community programs.