Front-End Operations Lead — Team Coach & Customer Focus

Jetro Restaurant Depot; North Charleston (SC); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401(k) Retirement Plan with Employer 

Paid Time Off

Six Paid Company Holidays

Tuition Reimbursement Program

Supplemental Benefits

Comprehensive Benefits Package

Job summary

Jetro Restaurant Depot in North Charleston, SC is seeking a Front-End Supervisor to oversee daily customer service, transaction accuracy, and front-end staff performance.

You will enforce cash handling procedures, monitor service standards, and ensure front-end areas are organized, clean, and operating efficiently in a fast-paced team.

This role offers a comprehensive benefits package and opportunities for growth within the company.

Qualifications

• Previous experience in retail, customer service, or front-end operations.
• Basic understanding of cash handling processes.
• Strong communication and organizational skills.
• Ability to work in a fast-paced, team-oriented environment.
• Problem-solving skills and attention to detail.

Responsibilities

• Support daily front-end operations to ensure efficient and accurate transaction processing.
• Assist with monitoring cash handling procedures and resolving minor discrepancies.
• Provide support and direction to front-end staff during daily operations.
• Ensure front-end areas are organized, clean, and operating efficiently.
• Assist in maintaining customer service standards and resolving customer issues.
• Support scheduling and workflow coordination for front-end staff.
• Help enforce company procedures and policies at the front-end.
• Communicate operational issues or concerns to management.

Skills

Retail experience

Cash handling

Communication

Team leadership

Attention to detail

Job description

Jetro Restaurant Depot in North Charleston, SC is seeking a Front-End Supervisor to oversee daily customer service, transaction accuracy, and front-end staff performance.

You will enforce cash handling procedures, monitor service standards, and ensure front-end areas are organized, clean, and operating efficiently in a fast-paced team.

This role offers a comprehensive benefits package and opportunities for growth within the company.