Front End Manager: Customer Service & Store Ops

Food Lion; Beaufort (SC); On-site; USD 40,000 - 55,000; Full time

Job summary

Food Lion is seeking a Front End leader in Beaufort, SC to manage Service Center, Self-Checkout and To-Go operations. You will hire and coach associates, drive performance through routine appraisals, and uphold store standards with emphasis on customer experience and brand alignment.

You will lead a team to meet budgeted goals, monitor KPI performance, and ensure safety and operational excellence in a fast-paced retail environment.

Qualifications

• High school diploma or equivalent preferred.
• Ability to lead and manage a team.
• Strong understanding of store operations and merchandising techniques preferred.
• Excellent interpersonal, organizational, communication and customer service skills.
• Demonstrated good judgment solving problems and making decisions.
• Must be accredited by NRF or able to achieve accreditation within 90 days.

Responsibilities

• Manage all Front End operations including Service Center, Self-Checkout and Food Lion To-Go, if applicable.
• Hire, train, and develop associates to meet department needs.
• Supervise duties and conduct performance appraisals for direct reports.
• Provide leadership and motivation to promote Food Lion culture and brand.
• Support budgeted financials, operating results and KPIs.
• Ensure a safe, friendly, and efficient shopping experience for customers.

Skills

Team leadership

Customer service

Store operations

Merchandising knowledge

Judgment & problem solving

Training & coaching

Education

High school diploma or equivalent

Job description

Food Lion is seeking a Front End leader in Beaufort, SC to manage Service Center, Self-Checkout and To-Go operations. You will hire and coach associates, drive performance through routine appraisals, and uphold store standards with emphasis on customer experience and brand alignment.

You will lead a team to meet budgeted goals, monitor KPI performance, and ensure safety and operational excellence in a fast-paced retail environment.