Front End Customer Experience Lead

Food Lion; Beaufort (NC); On-site; USD 25,000 - 35,000; Full time

Job summary

Food Lion in Beaufort, NC is seeking a Front End Customer Service Associate to provide fast, friendly service and uphold store standards. You will greet customers, manage cash transactions, bag groceries, and assist with To-Go orders as needed.

The role emphasizes accuracy, courtesy, and cooperation with team members to maximize customer satisfaction and drive store performance. Training will cover front end procedures and safety guidelines.

Qualifications

• High school graduate or equivalent preferred.
• Effective communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job

Responsibilities

• Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience.
• Greet each customer and use their name whenever possible.
• Unload customers' groceries from cart to belt and group items for easy bagging.
• Follow correct bagging procedures and handle payments per standard practice.
• Identify customers needing assistance and offer to take orders to their car, including To-Go orders.

Skills

Effective communication

Customer service

Education

High school graduate or equivalent

Job description

Food Lion in Beaufort, NC is seeking a Front End Customer Service Associate to provide fast, friendly service and uphold store standards. You will greet customers, manage cash transactions, bag groceries, and assist with To-Go orders as needed.

The role emphasizes accuracy, courtesy, and cooperation with team members to maximize customer satisfaction and drive store performance. Training will cover front end procedures and safety guidelines.