Front End Manager - Customer Service & Store Ops

Food Lion; Surfside Beach (SC); On-site; USD 42,000 - 60,000; Full time

Job summary

Food Lion in Surfside Beach, SC is seeking a Front End Supervisor to lead day-to-day operations, including Service Center, Self-Checkout and Food Lion To-Go where applicable. You will hire, train and coach associates, drive service excellence and maintain store standards to meet financial targets.

The role requires strong interpersonal and organizational skills, knowledge of store operations, and ability to manage budgets and KPI performance while ensuring safety and quality.

Qualifications

• High school diploma or equivalent; ability to lead and manage a team.
• Strong store operations knowledge and merchandising techniques.
• Excellent interpersonal, organizational, communication and customer service skills.
• Must meet minimum age requirements and achieve accreditation as a Food Safety Manager within 90 days.

Responsibilities

• Manage Front End operations including Service Center, Self-Checkout and To-Go.
• Hire, train, and develop associates.
• Provide leadership to promote brand culture and meet KPIs.
• Control store expenses and ensure safety and sanitation.
• Utilize financial reports and inventory systems to optimize performance.
• Ensure schedules and front end coverage meet service standards.

Skills

Team leadership

Store operations

Customer service

Communication

Problem solving

Education

High school diploma or equivalent

Tools

POS systems

Computer Based Training (CBT)

Job description

Food Lion in Surfside Beach, SC is seeking a Front End Supervisor to lead day-to-day operations, including Service Center, Self-Checkout and Food Lion To-Go where applicable. You will hire, train and coach associates, drive service excellence and maintain store standards to meet financial targets.

The role requires strong interpersonal and organizational skills, knowledge of store operations, and ability to manage budgets and KPI performance while ensuring safety and quality.