Front End Manager: Customer Experience & Operations

Food Lion; Charlotte (NC); On-site; USD 42,000 - 56,000; Full time

Job summary

Food Lion in Charlotte, NC is seeking a Front End Operations Supervisor to support store operations and drive sales goals. You will hire/train staff, supervise duties, and promote a customer‑focused culture aligned with Food Lion Strategy.

Responsibilities include managing Service Center and Self-Checkout, ensuring safety, inventory control, and adherence to policies. The role requires leadership, communication, and a strong commitment to excellent service.

Qualifications

• High school graduate or equivalent preferred.
• Ability to lead and manage a team.
• Must obtain or maintain Certified Food Safety Manager accreditation within 90 days.

Responsibilities

• Manage all Front End operations including Service Center and Self-Checkout.
• Hire, train, and develop associates.
• Provide leadership to promote a customer‑centric culture.
• Ensure safety, sanitation, and compliance with Food Lion policies.
• Control store expenses and monitor inventory/shrink.

Skills

Team leadership

Customer service

Communication

Problem solving

Organizational skills

Education

High school diploma or equivalent

Certified Food Safety Manager

Job description

Food Lion in Charlotte, NC is seeking a Front End Operations Supervisor to support store operations and drive sales goals. You will hire/train staff, supervise duties, and promote a customer‑focused culture aligned with Food Lion Strategy.

Responsibilities include managing Service Center and Self-Checkout, ensuring safety, inventory control, and adherence to policies. The role requires leadership, communication, and a strong commitment to excellent service.