Front End Operations Manager – Customer Experience

Food Lion; Huntersville (NC); On-site; USD 45,000 - 60,000; Full time

Job summary

Food Lion in Huntersville, NC, is seeking a capable individual to manage store operations and lead associates effectively. This role focuses on building strong customer relations while helping Food Lion meet its financial goals. The ideal candidate has strong leadership skills and a solid understanding of store operations.

Responsibilities include supervising associates, managing all Front End operations, and ensuring a positive shopping experience for customers. Food Lion offers a culture that values teamwork and service excellence.

Qualifications

• Ability to lead and manage a team effectively.
• Strong understanding of merchandising techniques.
• Excellent communication and customer service abilities.
• Must meet physical requirements of the job.

Responsibilities

• Manage all Front End operations effectively.
• Hire, train, and develop associates for department needs.
• Supervise associate performance and conduct appraisals.
• Maintain an enthusiastic customer service atmosphere.
• Control store expenses and manage inventory.
• Ensure compliance with safety and security standards.

Skills

Team leadership

Store operations understanding

Customer service skills

Problem-solving

Education

High school graduate or equivalent

Job description

Food Lion in Huntersville, NC, is seeking a capable individual to manage store operations and lead associates effectively. This role focuses on building strong customer relations while helping Food Lion meet its financial goals. The ideal candidate has strong leadership skills and a solid understanding of store operations.

Responsibilities include supervising associates, managing all Front End operations, and ensuring a positive shopping experience for customers. Food Lion offers a culture that values teamwork and service excellence.