Front End Manager – Customer Experience Leader

Food Lion; Salem (VA); On-site; USD 42,000 - 52,000; Full time

Job summary

Food Lion seeks a Front End Leader in Salem, VA to oversee Service Center, Self-Checkout and To-Go operations. You will hire and train staff, drive customer service excellence, and maintain daily store standards to meet financial and sales goals.

Join a team focused on friendly service, operational efficiency, and brand integrity while supporting a positive shopping experience for customers in a fast-paced environment.

Qualifications

• Leadership and team-building abilities.
• Excellent customer service and communication skills.
• Understanding of store operations and merchandising.

Responsibilities

• Lead Front End operations including Service Center, Self-Checkout and To-Go.
• Hire, train, and develop associates to meet department needs.
• Provide leadership to promote a culture aligned with Food Lion Strategy and brand.

Skills

Leadership

Customer service

Store operations

Merchandising

Problem solving

Education

High school diploma or equivalent

Tools

ACIS

Scheduling software

Point-of-Sale systems

Job description

Food Lion seeks a Front End Leader in Salem, VA to oversee Service Center, Self-Checkout and To-Go operations. You will hire and train staff, drive customer service excellence, and maintain daily store standards to meet financial and sales goals.

Join a team focused on friendly service, operational efficiency, and brand integrity while supporting a positive shopping experience for customers in a fast-paced environment.