Front End Manager: Customer Experience Leader

New Seasons Market; Beaverton (OR); On-site; USD 60,000 - 90,000; Full time

Job summary

New Seasons Market in Beaverton, OR is seeking a Front End Manager to lead the Front End department, drive customer service, training, and daily operations in a busy grocery store. You will oversee staffing, scheduling, cash handling, compliance with safety regulations, and performance management while upholding company values of equity and inclusiveness.

Successful candidates bring 2+ years of supervisory retail experience and a proven ability to coach staff, manage budgets, and ensure a

Qualifications

• 2+ years of supervisory or management experience in retail or grocery.
• Proven ability to coach staff and manage performance.
• Strong customer service orientation and problem-solving skills.
• Knowledge of cash handling, POS, inventory and safety procedures.
• Ability to train, develop and lead a diverse team.

Responsibilities

• Provide leadership and oversight to all areas of the Front End department.
• Establish service standards and train staff to deliver exceptional customer experiences.
• Manage staffing, scheduling, and labor costs.
• Ensure compliance with alcohol sales and other regulations.
• Maintain department appearance, signage and cleanliness.

Skills

Customer service

Leadership

Staff coaching

Communication

Retail operations

Scheduling

Budget awareness

Tools

MS Office

POS system

Inventory software

Job description

New Seasons Market in Beaverton, OR is seeking a Front End Manager to lead the Front End department, drive customer service, training, and daily operations in a busy grocery store. You will oversee staffing, scheduling, cash handling, compliance with safety regulations, and performance management while upholding company values of equity and inclusiveness.

Successful candidates bring 2+ years of supervisory retail experience and a proven ability to coach staff, manage budgets, and ensure a