Front-End Leader & Store Balancing Specialist

Cornerstone OnDemand; Carson City (NV); On-site; USD 21,000 - 32,000; Full time

Job summary

The Save Mart Companies in Carson City, NV is seeking a full-time Key Carrier to direct front-end staff and ensure outstanding customer service. You will supervise Clerks, manage front-end operations, and uphold store appearance and safety during your shift.

This role requires accuracy in cash handling and show leadership in a fast-paced retail environment. You'll need at least one year of grocery/retail experience, a minimum of one year of college or vocational training, and strong

Qualifications

• Minimum age 18 years.
• Good communication and interpersonal abilities.
• Good training skills.
• Strong skills in supervision and coordination.
• Good counting and math skills.
• Ability to read and write to accurately complete all documentation.
• Knowledge of Front-end operations and check stand procedures.
• Knowledge of compliance and basic applicable contract/work rules.

Responsibilities

• Provide customers with a remarkable shopping experience by demonstrating, training, and holding store associates accountable for excellent customer service
• Manage front-end performance and productivity (over/short tills, check collection, cash over/short, WIC compliance, EBT compliance, bottom of basket check, circle savings on receipt, items checked per minute, front-end efficiency, Three’s A Crowd, etc.)
• Directly lead Clerks and Clerk Helpers with focus on accountability and achieving high level of business performance assigned area
• Ensure that front-end and parking lot conditions are met (check stand merchandising, floors, cleanliness, shopping carts, bags, etc.)
• Perform store balancing (bookkeeping) function to enhance a remarkable shopping experience in the store
• Perform front-end management functions (to include refunds/returns, loans/pick-ups, check authorization, etc.)
• Monitor customer experience on front-end
• Occasionally maintain total store operations in absence of store management
• Perform other duties as assigned
• Personal/Interpersonal Skills

Skills

Communication skills

Training skills

Supervision

Math skills

Reading & Writing

Front-end operations

Compliance knowledge

Education

One year of college or vocational school

Job description

The Save Mart Companies in Carson City, NV is seeking a full-time Key Carrier to direct front-end staff and ensure outstanding customer service. You will supervise Clerks, manage front-end operations, and uphold store appearance and safety during your shift.

This role requires accuracy in cash handling and show leadership in a fast-paced retail environment. You'll need at least one year of grocery/retail experience, a minimum of one year of college or vocational training, and strong