Front-End Leader: Customer Experience & Store Operations

Cornerstone OnDemand

San Jose (CA)

On-site

USD 25,000 - 38,000

Full time

14 days+

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Job summary

The Save Mart Companies in California is hiring a Key Carrier to direct front-end staff and oversee operations when the Assistant Center Store Manager is unavailable. You will train front-end associates, ensure customer service excellence, and monitor tills, compliance, and overall front-end performance.

Join a team focused on a remarkable shopping experience, safe and clean front-end areas, and effective balance functions.

Qualifications

Must be 18 years or older.
Strong supervisory and coordination abilities.
Effective communication and interpersonal skills.
Good counting and math skills.
Ability to read and write accurately for documentation.
Knowledge of front-end operations and check stand procedures.
Willing to work a variety of retail hours.

Responsibilities

Provide customers with a remarkable shopping experience through training and accountability.
Manage front-end performance, tills, and compliance.
Lead clerks and helpers to achieve high business performance.
Maintain front-end and parking lot conditions.
Perform store balancing and bookkeeping duties.
Handle refunds, returns, loans, and check authorizations.
Monitor customer experience and store operations during shifts.
Occasionally cover total store operations in absence of management.