Front-End Shift Lead

Cornerstone OnDemand; Visalia (CA); On-site; USD 23,000 - 37,000; Full time

Job summary

The Save Mart Companies in California is seeking a Key Carrier to direct front-end staff and oversee store operations in the absence of the Assistant Center Store Manager. You will ensure top-quality customer service, front-end performance, and safe store conditions while training clerks and enforcing standards across front-end and parking areas.

Responsibilities also include front-end balancing, refunds handling, and monitoring customer experience, with focus on accuracy, compliance, and

Qualifications

• Good communication and interpersonal abilities.
• Good training skills.
• Strong supervision and coordination abilities.
• Ability to read and write to accurately complete documentation.

Responsibilities

• Provide customers with a remarkable shopping experience by demonstrating, training, and holding store associates accountable for excellent customer service.
• Manage front-end performance and productivity (over/short tills, check collection, cash over/short, WIC compliance, EBT compliance, bottom of basket check, circle savings on receipt, items checked per minute, front-end efficiency).
• Directly lead Clerks and Clerk Helpers with focus on accountability and achieving high level of business performance assigned area.
• Ensure that front-end and parking lot conditions are met (check stand merchandising, floors, cleanliness, shopping carts, bags, etc.).
• Perform store balancing (bookkeeping) function to enhance a remarkable shopping experience in the store.
• Perform front-end management functions (to include refunds/returns, loans/pick-ups, check authorization, etc.).
• Monitor customer experience on front-end with focus on quality and compliance.

Skills

Communication skills

Training skills

Supervision

Interpersonal skills

Counting/math skills

Education

One year of college or vocational school

Job description

The Save Mart Companies in California is seeking a Key Carrier to direct front-end staff and oversee store operations in the absence of the Assistant Center Store Manager. You will ensure top-quality customer service, front-end performance, and safe store conditions while training clerks and enforcing standards across front-end and parking areas.

Responsibilities also include front-end balancing, refunds handling, and monitoring customer experience, with focus on accuracy, compliance, and