Front End Leader: Legendary Service & Store Ops

Safeway; Fairbanks (AK); On-site; USD 52,000 - 86,000; Full time

Job summary

Safeway is seeking a Front End Manager to lead front-end operations, supervise cashiers and clerks, and ensure fast, friendly service while maintaining store standards. You will oversee scheduling, training, and performance, with a focus on safety and customer satisfaction.

The role requires strong communication, leadership, and the ability to manage daily checkout activities, cash handling, and front-end programs. You will work to maintain a positive store image and high service levels.

Qualifications

• Strong communication, leadership, team building and interpersonal skills.
• Ability to maintain composure under pressure.
• Experience coordinating front-end operations and cash handling.
• Knowledge of safety and sanitation procedures is a plus.

Responsibilities

• Champions customer service programs to meet or exceed satisfaction goals.
• Handles customer relations and resolves complaints positively.
• Directs and supervises front-end activities and monitors service levels.
• Monitors customer traffic and front-end cleanliness and safety.
• Responsible for cash flow, tills, refunds, and money handling policies.
• Assists with interviewing and hiring of front-end staff and training.
• Ensures front-end is fully operational and represents the brand positively.

Skills

Strong communication

Leadership

Team building

Interpersonal skills

Tools

POS systems

Printers

Scanners

Cash registers

Job description

Safeway is seeking a Front End Manager to lead front-end operations, supervise cashiers and clerks, and ensure fast, friendly service while maintaining store standards. You will oversee scheduling, training, and performance, with a focus on safety and customer satisfaction.

The role requires strong communication, leadership, and the ability to manage daily checkout activities, cash handling, and front-end programs. You will work to maintain a positive store image and high service levels.