Front End Leader: Elevate Customer Experience & Team Growth

The TJX Companies, Inc.; Reading (MA); On-site; USD 23,763 - 24,452; Full time

Benefits offered by this job

Associate discount

401(k) Plan

Job summary

The TJX Companies, Inc. is seeking a Retail Associate at HomeGoods Reading, MA. This role focuses on delivering a highly-satisfied customer experience, training frontline Associates, and upholding policies, cash handling, and teamwork across the store floor.

You'll join a diverse, collaborative team with opportunities in various TJX formats. The position emphasizes excellent service, adherence to labor standards, and active participation in store operations and loss prevention while supporting

Qualifications

• High School diploma or equivalent preferred.
• Flexible schedule including evenings and weekends.
• Able to work as a team member and maintain excellent customer service.
• Able to train and provide direction to others and run a register.

Responsibilities

• Lead frontline to promote a highly-satisfied customer experience and loyalty.
• Train and mentor Associates on policies, procedures, and cashier performance.
• Maintain cash controls and handle money with discretion.
• Coordinate breaks to ensure coverage and uphold merchandising standards.
• Maintain store cleanliness and respond to safety hazards as needed.

Skills

Customer service

Interpersonal skills

Team player

Register cashier / money handling

Education

High School graduate or equivalent

Tools

Cash register

Job description

The TJX Companies, Inc. is seeking a Retail Associate at HomeGoods Reading, MA. This role focuses on delivering a highly-satisfied customer experience, training frontline Associates, and upholding policies, cash handling, and teamwork across the store floor.

You'll join a diverse, collaborative team with opportunities in various TJX formats. The position emphasizes excellent service, adherence to labor standards, and active participation in store operations and loss prevention while supporting