Retail Customer Experience Associate (Flexible Hours)

The TJX Companies, Inc.; Hudson (MA); On-site; USD 22,386 - 23,074; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

Credit union

Referral bonuses

Health benefits

Job summary

The TJX Companies, Inc. is seeking a customer-focused associate for the HomeGoods Hudson store in Massachusetts.

The role emphasizes delivering a highly satisfying customer experience, engaging with customers, and maintaining a clean, organized environment in line with company standards. The position supports store operations, promotes loyalty and credit programs, and requires strong communication, multitasking, and teamwork.

Qualifications

• Excellent customer service skills with the ability to engage and assist customers.
• Strong communication and organizational skills with attention to detail.
• Ability to multitask and adapt to changing store needs.

Responsibilities

• Model established customer experience practices with customers and staff.
• Promote credit and loyalty programs to customers.
• Accurately ring purchases/returns and count change per procedures.
• Maintain merchandising standards and prepare merchandise for the sales floor.
• Participate in store recovery and keep the sales floor clean and organized.
• Adhere to labor laws, policies, and safety requirements.

Skills

Customer service

Flexible schedule

Communication

Organizational skills

Multi-tasking

Adaptable to changes

Teamwork

Retail experience

Job description

The TJX Companies, Inc. is seeking a customer-focused associate for the HomeGoods Hudson store in Massachusetts.

The role emphasizes delivering a highly satisfying customer experience, engaging with customers, and maintaining a clean, organized environment in line with company standards. The position supports store operations, promotes loyalty and credit programs, and requires strong communication, multitasking, and teamwork.