Merchandise Processing & Customer Experience Associate

The TJX Companies, Inc.; State College (Centre County); On-site; USD 17,908 - 23,419; Full time

Benefits offered by this job

Associate discount

401(k) match

Health benefits

Paid holidays/vacation

Life insurance

Paid parental leave

Job summary

The TJX Companies, Inc. is seeking a friendly, customer-focused associate to deliver an exceptional shopping experience at HomeGoods. You will help customers, maintain a clean store, and follow operating procedures.

You may be cross-trained across departments, support promotions, and participate in safety and loss-prevention efforts. Flexibility with schedule and strong communication are essential. Experience in retail is preferred and benefits include associate discount.

Qualifications

• Customer service experience preferred.
• Able to work a flexible schedule.
• Strong communication and organizational skills.
• Capable of multitasking.
• Retail experience preferred.

Responsibilities

• Provide excellent customer service and engage with customers.
• Ring purchases and returns accurately according to procedures.
• Maintain store cleanliness and organization.
• Support credit and loyalty programs.
• Assist in merchandising and recovery as needed.
• Follow safety, labor, and loss prevention standards.

Skills

Customer service

Communication

Multitasking

Flexibility

Attention to detail

Job description

The TJX Companies, Inc. is seeking a friendly, customer-focused associate to deliver an exceptional shopping experience at HomeGoods. You will help customers, maintain a clean store, and follow operating procedures.

You may be cross-trained across departments, support promotions, and participate in safety and loss-prevention efforts. Flexibility with schedule and strong communication are essential. Experience in retail is preferred and benefits include associate discount.