Front-End Leader: Customer Experience & Team Growth

Albertsons Companies; Boise (ID); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Competitive wages paid weekly

Associate discounts

Health and financial well-being (401k,

Time off (vacation, holidays, sick pay

Career growth and development

Job summary

Albertsons Companies is seeking a Front-End Manager to lead the frontline experience in a Boise, Idaho store. You will oversee front-end operations, coaching and developing associates, and ensuring fast, friendly checkout and accurate service that supports store performance.

You’ll manage scheduling, service levels, cash handling, and daily front-end activities while upholding safety, policy compliance, and a positive, customer-focused environment that reflects our values and commitment to

Qualifications

• Experience managing front-end operations and customer service.
• Ability to coach and develop associates and supervisors.
• Strong organizational and planning abilities.
• Proficiency in cash handling, tills reconciliation, and incident reporting.

Responsibilities

• Oversee and coordinate all front-end operations, ensuring fast, friendly, and accurate checkout service
• Support customer service programs and respond to customer concerns in a timely and professional manner
• Provide checkout support as needed, including register functions and customer assistance
• Guide and oversee front-end activities including scheduling, service levels, and daily operations
• Maintain cleanliness, organization, and a positive front-end environment
• Manage cash handling processes including tills, safe counts, reconciliation, refunds, and transactions
• Monitor inventory and ordering of front-end supplies and materials
• Hire, train, coach, and develop front-end associates and supervisors
• Support labor planning, budgeting, and expense control for the department
• Maintain compliance with company policies, safety standards, and operational procedures
• Complete daily reports, payroll processes, and required documentation

Skills

Front-end operations

Cash handling

Staff training

Labor planning

Customer service

Communication

Organization

Tools

Scheduling tools

Job description

Albertsons Companies is seeking a Front-End Manager to lead the frontline experience in a Boise, Idaho store. You will oversee front-end operations, coaching and developing associates, and ensuring fast, friendly checkout and accurate service that supports store performance.

You’ll manage scheduling, service levels, cash handling, and daily front-end activities while upholding safety, policy compliance, and a positive, customer-focused environment that reflects our values and commitment to