Front End Lead Trainee: Checkout Champion & Ops Coach

Giant Eagle, Inc.; Erie (Erie County); On-site; USD 19,000 - 20,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

401(k) retirement savings plan

Paid time off

Bonus potential

Paid bereavement

Vacation

Paid holidays

Job summary

Giant Eagle, Inc. is seeking a Front End Lead to maintain efficient checkout operations, lead the front-end team, and ensure accurate sales capture across self-checkout lanes. The role supports the Front End Leader and may take on additional tasks; annual certification is required.

As part of our grocery team, we emphasize guest service, safety, and cost-aware staffing. Competitive hourly pay and benefits are provided, with opportunities for growth within the company.

Qualifications

• Experience required: 1 to 3 years.
• Lifting requirement: Up to 50 pounds.
• Age requirement: At least 21 years of age.

Responsibilities

• Maintain consistent coverage of all Self Checkout related activities ensuring all sales are accurately captured while providing unparalleled Guest service in a safe environment.
• Direct traffic flow for speedy checkout while ensuring Guest needs are being met. Open additional checkout options and request assistance as needed. Assist cashiers as needed (overrides, questions, etc).
• Create and manage daily schedules and control sheets for maximum efficiency and program compliance. Dictate the break/lunch plan while maintaining Front End coverage. Monitor cash control procedures as needed.
• Assist Front End Leader as assigned in taking ownership of one or more auxiliary Front End lines of business (gift cards, candy, etc).
• Take ownership of the Front End when the Front-End Leader is not on duty. Act as the point person for the Front End.
• Ensure all compliance activities are completed daily and take ownership of specific compliance topics as assigned (AML, scale/PIN pad checks, WIC).
• Order Front End supplies to fill needs while being conscious of cost.
• Train and coach Front End Team Members on efficiencies, best practices, Service Culture, and loss prevention tactics both in the moment and for long term success using tools such as Cashier Coach Pad.
• Support Front End Leader with special project or “champion” assignments.

Education

High school diploma or equivalent

Job description

Giant Eagle, Inc. is seeking a Front End Lead to maintain efficient checkout operations, lead the front-end team, and ensure accurate sales capture across self-checkout lanes. The role supports the Front End Leader and may take on additional tasks; annual certification is required.

As part of our grocery team, we emphasize guest service, safety, and cost-aware staffing. Competitive hourly pay and benefits are provided, with opportunities for growth within the company.