Front End Lead — On-Duty Operations & Service

Whole Foods Co-op; Duluth, Northern (MN, KY); Hybrid; USD 22,000 - 30,000; Full time

Job summary

Whole Foods Co-op in Duluth, MN is seeking a Front End Manager on Duty to support store operations with supervision, training, and coaching of Front End staff. You will ensure courteous service, safety, and adherence to policies while guiding frontline operations and customer interactions.

The role requires evening, weekend, and holiday availability, with emphasis on maintaining high customer service standards and operational efficiency in a fast-paced natural foods environment.

Qualifications

• 18 years of age or older.
• Retail, grocery, natural foods, or cooperative business background preferred.
• Basic computer literacy including web browser and email.
• Strong customer service and communication skills.
• Ability to work in a fast-paced, multi-tasking environment.

Responsibilities

• Supervise and coach front end staff.
• Ensure safety, cleanliness, and policy compliance.
• Assist customers in person or via electronic channels.
• Handle till and POS issues and price discrepancies.
• Coordinate staffing and frontline operations as directed.

Skills

Supervisory experience

Customer service

Retail experience

Basic computer literacy

Attention to detail

Job description

Whole Foods Co-op in Duluth, MN is seeking a Front End Manager on Duty to support store operations with supervision, training, and coaching of Front End staff. You will ensure courteous service, safety, and adherence to policies while guiding frontline operations and customer interactions.

The role requires evening, weekend, and holiday availability, with emphasis on maintaining high customer service standards and operational efficiency in a fast-paced natural foods environment.