Front End Lead: Member Experience & Team Coach

bjswholesaleclub; Deer Park (OH); On-site; USD 29,000 - 36,000; Full time

Benefits offered by this job

Weekly Pay

Free BJ’s Memberships

Generous PTO

Health benefits

401(k) Retirement Savings Plan

Employee Stock Purchase Plan

Job summary

BJ’s Wholesale Club is looking for a Front End Lead to oversee front-line operations in the absence of the Front End Manager. You will coach and develop team members, drive membership metrics, and ensure timely, friendly service at the front end.

The role requires prior leadership and cashier experience, strong math skills, and knowledge of membership programs. Competitive weekly pay and comprehensive benefits are offered.

Qualifications

• Leadership experience preferred.
• Membership or sales knowledge preferred.
• Prior cashier experience preferred.
• Basic math skills required.

Responsibilities

• Supervises the front line in the absence of the Front End Manager.
• Models and provides excellent Member service, coaching and development.
• Drives membership metrics through acquisition, retention, loyalty and experience programs.
• Trains, coaches, motivates and evaluates frontline Team Members on responsibilities.

Skills

Leadership

Customer Service

Cashier experience

Math skills

Membership knowledge

Tools

MyWork

Job description

BJ’s Wholesale Club is looking for a Front End Lead to oversee front-line operations in the absence of the Front End Manager. You will coach and develop team members, drive membership metrics, and ensure timely, friendly service at the front end.

The role requires prior leadership and cashier experience, strong math skills, and knowledge of membership programs. Competitive weekly pay and comprehensive benefits are offered.