Front End Lead: Inspire Teams, Elevate Member Experience

BJ's Wholesale Club; Deptford Township (NJ); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Weekly pay

Free BJ’s Memberships

Generous PTO

Health benefits

401(k)

Employee stock purchase plan

Job summary

BJ’s Wholesale Club in Deptford, New Jersey, is seeking a Front End Lead to oversee the frontline in the absence of the Front End Manager and to coach, teach and develop all frontline team members for outstanding member service.

The role emphasizes leading membership programs and front line operations, with a focus on driving member satisfaction and team performance through proactive coaching and daily leadership. The position is on-site at our Deptford location.

Responsibilities

• Oversees the frontline in the absence of the Front End Manager.
• Coaches, teaches and develops frontline team members to ensure excellent member service.
• Monitors, drives and coaches membership programs and member experience goals.

Job description

BJ’s Wholesale Club in Deptford, New Jersey, is seeking a Front End Lead to oversee the frontline in the absence of the Front End Manager and to coach, teach and develop all frontline team members for outstanding member service.

The role emphasizes leading membership programs and front line operations, with a focus on driving member satisfaction and team performance through proactive coaching and daily leadership. The position is on-site at our Deptford location.