Front End Lead: Customer Experience & Team Growth

Brookshire Grocery Co.; Shreveport (LA); Hybrid; USD 32.000 - 52.000; Vollzeit

Benefits dieser Stelle

Wellness coverage (medical, vision, &d

Paid time off

401(k) plan

Employee discounts

Scholarships and educational support

Access to outdoor recreation area

Zusammenfassung

Brookshire Grocery Company is seeking a Front-End Leader to oversee and coordinate front-end operations, ensuring exceptional customer service. You will train cashiers, monitor policies, and maintain a clean and efficient checkout area.

The role requires strong communication, teamwork, and the ability to manage multiple tasks in a fast-paced retail environment. This position offers growth opportunities within a family-owned company.

Qualifikationen

• Minimum age 18 required.
• Two or more years of related experience or equivalent combination of experience and/or higher education.
• Must obtain HIPAA certification within 2 weeks of starting in role where applicable.
• Must obtain Tobacco/Alcohol certification (TABC/LACT/AATC) within 2 weeks of starting in role where applicable.
• Must obtain Manager Food Safety certification through Company LEARN program within 2 weeks of starting in role.
• Must obtain Anti-Money Laundering (AML) certification through Company LEARN program within 2 weeks of starting in role.

Aufgaben

• Lead front-end operations and coordinate front-end personnel.
• Respond to customer issues and complaints.
• Train and develop partners; schedule and direct work.
• Assist in cashier training on policies, procedures, and safety.
• Maintain cleanliness and safety standards in front-end operations.
• Provide checkout services and assist customers as needed.

Kenntnisse

Customer service

Leadership

Cash handling

Communication

Time management

Ausbildung

High school Diploma or GED

Tools

Microsoft Office

Jobbeschreibung

Brookshire Grocery Company is seeking a Front-End Leader to oversee and coordinate front-end operations, ensuring exceptional customer service. You will train cashiers, monitor policies, and maintain a clean and efficient checkout area.

The role requires strong communication, teamwork, and the ability to manage multiple tasks in a fast-paced retail environment. This position offers growth opportunities within a family-owned company.