Front-End Lead & Dept. Supervisor

Kroger; Dearborn (MI); On-site; USD 40,000 - 52,000; Full time

Job summary

Kroger in Dearborn, MI is seeking a Front-end department supervisor to deliver exceptional customer service and maintain a safe, clean shopping environment. You will assist the department manager with sales, profits, budgets, and daily operations, while guiding associates and ensuring adherence to front-end standards.

The role requires strong communication, the ability to handle stress, and experience in retail or customer service.

Qualifications

• Effective communication skills.
• Ability to handle stressful situations.
• Knowledge of basic math (counting, addition, subtraction).
• Retail or Customer Service experience.

Responsibilities

• Promote trust and respect among associates.
• Answer questions about products and assist customers to feel welcome.
• Assist with monitoring and control of department expenses and budgets.
• Manage scheduling of Front-end associates to ensure coverage.
• Support execution of department goals and front-end standards.

Skills

Effective communication

Stress management

Math basics

Retail or Customer Service

Education

High school diploma or equivalent

Management experience

Second language (optional)

Job description

Kroger in Dearborn, MI is seeking a Front-end department supervisor to deliver exceptional customer service and maintain a safe, clean shopping environment. You will assist the department manager with sales, profits, budgets, and daily operations, while guiding associates and ensuring adherence to front-end standards.

The role requires strong communication, the ability to handle stress, and experience in retail or customer service.