Front-End Team Leader & Assistant Department Manager

Kroger; Dearborn Heights (MI); On-site; USD 28,000 - 36,000; Full time

Job summary

Kroger in Dearborn Heights, MI is seeking a Front-End Associate to deliver outstanding customer experiences, maintain a safe, clean environment, and support department goals and front-end standards.

You will assist with scheduling, budgeting, cash handling, product knowledge, and teamwork, working in a fast-paced store to help customers find what they need and ensure accurate transactions.

Qualifications

• Ability to handle stressful situations in a retail setting.
• Strong communication skills for customer interactions and teamwork.
• Basic math skills for transactions and balancing cash.
• Prior retail or customer service experience is preferred.

Responsibilities

• Assist in directing and supervising Front-end activities and staff.
• Provide excellent customer service and answer product questions.
• Manage cash handling, sales records, and cash items.
• Schedule Front-end associates to ensure adequate department coverage.
• Support budgeting and labor scheduling with store management.
• Adhere to safety and food safety guidelines as applicable.
• Collaborate with team to achieve department goals.
• Maintain a welcoming environment for customers.

Skills

Stress management

Effective communication

Basic math

Retail or customer service

Bilingual (optional)

Education

High school diploma or equivalent

Job description

Kroger in Dearborn Heights, MI is seeking a Front-End Associate to deliver outstanding customer experiences, maintain a safe, clean environment, and support department goals and front-end standards.

You will assist with scheduling, budgeting, cash handling, product knowledge, and teamwork, working in a fast-paced store to help customers find what they need and ensure accurate transactions.