Front End Lead: Customer Experience & Operations

Fresco y Más; Miami (FL); On-site; USD 30,000 - 40,000; Full time

Job summary

Fresco y Más in Miami, Florida is looking for a Front End Specialist to enhance customer confidence with accurate and friendly service. Responsibilities include managing the department's inventory, resolving customer concerns, and ensuring proper store operations. Ideal candidates have strong customer service skills and a high school diploma. The role requires at least 18 years of age and successful completion of background checks. Join us in fostering a supportive work environment!

Qualifications

• Must be at least 18 years of age.
• Ability to read, write and speak English proficiently.
• Successful completion of pre-employment drug testing and background check.

Responsibilities

• Provide accurate, fast and friendly customer service.
• Resolve customer cash concerns or upscale to management.
• Monitor the department inventory and operational processes.

Skills

Customer service skills

Interpersonal skills

Motivational skills

Communication skills

Education

High school diploma or equivalency

Job description

Fresco y Más in Miami, Florida is looking for a Front End Specialist to enhance customer confidence with accurate and friendly service. Responsibilities include managing the department's inventory, resolving customer concerns, and ensuring proper store operations. Ideal candidates have strong customer service skills and a high school diploma. The role requires at least 18 years of age and successful completion of background checks. Join us in fostering a supportive work environment!