Front End Lead: Customer Service & Operations

Fresco y Mas; Lehigh Acres (FL); On-site; USD 30,000 - 45,000; Full time

Job summary

Fresco y Mas in Lehigh Acres is seeking a Front End Specialist to enhance customer loyalty through effective service. The role includes managing front end processes, addressing customer concerns, and ensuring smooth operations. Applicants should have a high school diploma, customer service experience, and be at least 18 years old. The position emphasizes strong interpersonal skills and commitment to company values.

Qualifications

• Must be at least 18 years of age.
• Proven performance in customer service, or one year management experience.
• Ability to read, write and speak English proficiently.

Responsibilities

• Support the department manager with inventory management.
• Ensure the store's front end opens or closes properly.
• Address customer issues/complaints immediately.

Skills

Customer service skills

Interpersonal skills

Integrity and reliability

Education

High school diploma or equivalency

Job description

Fresco y Mas in Lehigh Acres is seeking a Front End Specialist to enhance customer loyalty through effective service. The role includes managing front end processes, addressing customer concerns, and ensuring smooth operations. Applicants should have a high school diploma, customer service experience, and be at least 18 years old. The position emphasizes strong interpersonal skills and commitment to company values.